Rail Gen 2.0 New Customer Experience

MTR Mobile newly provides "Waiting Time Indicator" function, with the first trial at Admiralty Station. It shows the estimated waiting time1 of designated platforms for you to better plan your journey!

Tap this icon on the MTR Mobile home screen to access the "Waiting Time Indicator" function

You can select Tsuen Wan Line to Tsuen Wan (Platform 1) or Island Line to Chai Wan (Platform 3) of Admiralty Station to check the estimated waiting time1
The waiting time1 is estimated based on the passenger flow at the busy spots on designated platforms (will be refreshed every 30 seconds):

= 0-4 mins
= 4-8 mins
= 8-12 mins
= more than 12 mins
The estimated average waiting time for the next 3 hours1 is projected based on historical passenger flow data for your reference

Remarks:
1. “Estimated waiting time” and “Estimated average waiting time for the next 3 hours” might differ from the actual situation when there is a service delay or disruption.
2. Network cameras are installed and operating in designated areas at Platform 1 and Platform 3 of Admiralty Station. Images captured will only be used in calculation of estimated waiting time and system enhancement for the “Waiting Time Indicator” function. You may contact our Personal Data Privacy Officer at PDPO@mtr.com.hk for any matters relating to personal data privacy issues.